Parking Lot Auditor - Fayetteville, AR
About The Position
The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by directing traffic, assisting customers, monitoring the parking lot, and keeping the area clean and secure. The role focuses on delivering customer service while maintaining a safe, clean, and efficient parking environment, enforcing parking policies, and supporting lot operations. The position requires outdoor work in varying weather conditions, attention to moving vehicles and changing conditions, and schedule flexibility for shifts that may include nights, weekends, and holidays. Employees may use a personal cell phone for work communications or mobile apps; reimbursement follows company policy when applicable. This is a non-exempt, hourly position. The role is listed as full-time / part-time, with no specific schedule selected.
Requirements
- High school diploma or GED.
- Valid driver’s license and reliable transportation.
- Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
- Successfully complete and maintain a background check throughout employment.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Comfort working indoors and outdoors in various weather conditions.
- Schedule flexibility for shifts that may include nights, weekends, and holidays.
- Maintain a clean, professional appearance and adhere to uniform and grooming standards.
- Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
- Patience, empathy, attention to detail, and the ability to manage guest interactions.
- Remain alert to surroundings, including moving vehicles and changing weather conditions.
- A positive, helpful attitude is essential.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Issue parking tickets, handle payments accurately, and responsibly track money and paperwork.
- Complete shift logs, track tickets and revenue, and document parking activity.
- Label keys, record vehicle details, and maintain organized records of parked cars.
- Regularly check the lot, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
- Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
- Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
- Use radios appropriately, stay in contact with the team, and support a positive work environment.
- Arrive on time, follow company policies, and maintain a professional appearance and attitude.
- Attend training sessions, adapt to scheduling needs, and take on other tasks as needed to support operations.
- Work collaboratively with team members, supervisors, and clients to provide a positive service experience.
Benefits
- Medical, vision, and dental insurance.
- Life insurance and critical illness supplemental insurance.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Belleview University.
- Nationwide discounts through Perks at Work.
- Overtime pay when applicable.
- Required state-specific and FMLA leave, including applicable sick leave and state paid family leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
