AR Analyst Specialist

Archrock • Houston, TX

3d

About The Position

The AR Analyst Specialist supports and performs billing and debt collection activities within the Accounting department. The role focuses on resolving billing issues and invoice disputes, collecting outstanding debts, maintaining customer data, reconciling accounts, meeting monthly collection targets, and supporting cash flow. It includes processing invoices and credit memos, evaluating contractual details, collecting payment information, and preparing reports.

The position manages customer receivables through billing and collection work, serves as a liaison between customers and internal business representatives, and collaborates with functions such as Sales, Contracts, Legal, and Tax. It also provides customer-oriented service to internal and external customers and supports compliance with Archrock’s Health, Safety, and Environmental Policy and applicable local, statutory, and regulatory requirements. The specialist may serve as a resource to less-experienced colleagues and may suggest and implement process improvements within the scope of the role.

Requirements

• High school diploma or equivalent.
• Typically 2–5 years of related experience.
• Proficiency with Microsoft Office, including Word, Excel (pivot tables and VLOOKUPs), and Outlook.
• Strong customer focus and excellent verbal and written communication skills.
• Excellent organization and time-management skills; detail-oriented with a high sense of urgency.
• Proactive, self-directed approach and ability to multitask.
• Ability to work independently and as part of a team in a fast-paced, high-volume environment, with emphasis on accuracy and timeliness.
• Ability to read, write, and speak English.
• Knowledge of the Order to Cash process at a high level.
• Knowledge of basic accounting terms used in the assigned area.
• Knowledge of transaction workflows and system interfaces with other functions.

Nice To Haves

• Four-year degree in a related field.
• Experience with ERP systems, particularly Oracle and GetPaid.
• Experience with e-Billing platforms such as Open Invoice, Cortex, or Ariba.
• Knowledge of e-Billing platforms such as Open Invoice, Cortex, or Ariba.

Responsibilities

• Generate timely and accurate customer invoices and process invoices and credit memos within established deadlines.
• Verify invoice and credit memo accuracy, including required supporting documentation.
• Submit invoices and credit memos through e-Billing platforms, email, and mail; monitor platform acceptance and resolve rejections.
• Document, follow, and maintain customer invoicing requirements.
• Serve as a customer advocate and liaison between customers and business representatives; answer questions about invoices, account status, procedures, and services.
• Coordinate with Sales, Contracts, Legal, and Tax to gather information and ensure transaction accuracy.
• Manage an assigned portfolio of customer receivables and maximize cash flow by resolving payment issues.
• Monitor customer account information, invoices, and credit memos; guide customers on billing processes and identify defects for upstream resolution.
• Communicate with customers and schedule meetings to understand their procure-to-pay cycles.
• Prepare and analyze aging reports.
• Identify and resolve invoice disputes and initiate customer contact to resolve payment delays.
• Investigate payments that are unapplied, lost, or not accepted at the point of payment.
• Perform timely and accurate account reconciliations.
• Communicate assigned account status to management and follow company approval processes.
• Build relationships within the team and across departments that affect collection activity; escalate issues to direct management when appropriate.
• Maintain detailed notes, tasks, and reminders in collections tools or software, and provide internal leadership with account-status updates and resolution plans.
• Provide prompt, efficient, detailed, customer-oriented service to internal and external customers.
• Perform other duties as assigned.
• Comply with Archrock’s Health, Safety, and Environmental Policy and applicable local, statutory, and regulatory requirements.

Benefits

• Archrock describes its compensation and benefits as generous.
• Career paths are well defined, with opportunities for growth and flexibility to pursue different roles within the company.
• Employees may relocate among the company’s locations across the United States if they desire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED