AR Analyst

LKQ•Nashville, TN

About The Position

LKQ Corporation is seeking an AR Analyst (Collector—NSF Checks) to prepare, record, verify, analyze, and report accounts receivable transactions and post customer payments promptly. The role maintains and reconciles accounts receivable ledger accounts, financial statements, and reports, and supports adherence to accounts receivable policies, procedures, and internal and external controls. The analyst tracks overdue accounts, analyzes bad debt, reviews bill-run reconciliations for potential fraud, and may handle low-volume customer billing and related queries. The role also organizes documentation for check, credit card, and PayPal payments; maintains account contact lists; and works with internal and external contacts to resolve disputed remittance items and make account adjustments. Unresolved issues are escalated and tracked through resolution, with communications and follow-up documented to support accurate account balances and timely payments. The position creates periodic and ad hoc reports on aging balances and disputes, supports process improvements through technology and analysis, and assists with month-end duties. It has no employee supervisory responsibilities. Work is primarily sedentary and involves frequent computer use. Periodic travel, including overnight stays, may be required depending on position requirements, and the employee must be able to lift up to 25 pounds.

Requirements

  • High school diploma or GED.
  • At least 1 year of similar experience.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and related applications.
  • Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
  • Regularly use moderately complex oral and written communication skills.
  • Ability to handle multiple tasks or projects simultaneously with moderate complexity.
  • Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
  • Ability to lift up to 25 pounds.

Nice To Haves

  • Associate's degree.
  • At least 1 year of experience in accounts receivable and/or business-to-business collections.

Responsibilities

  • Prepare, record, verify, analyze, and report accounts receivable transactions, and post customer payments on a timely basis.
  • Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports.
  • Develop, direct, plan, and evaluate accounts receivable policies and procedures, and ensure external and internal controls and policies are followed.
  • Produce reports of accounts in arrears, analyze bad debt, and prepare bill-run analyses and reconciliations to detect fraud.
  • Handle low-volume customer billing when applicable, including preparation, delivery, and responding to resulting queries.
  • Prepare and organize documentation to record customer check, credit card, and PayPal payments efficiently and promptly.
  • Maintain a key list of internal and external contacts for each account.
  • Communicate with internal and external contacts to reconcile and resolve disputed remittance items and make necessary customer account adjustments.
  • Escalate unresolved customer account issues and track them through final resolution.
  • Document communications and follow up to complete necessary actions, facilitate payments, and ensure customer account balances are accurate.
  • Create and review periodic and ad hoc reports addressing aging balances and unresolved disputes.
  • Initiate and support continual improvement of company processes and procedures through increased technology use and process-improvement analysis.
  • Assist with month-end duties as needed.
  • Assume other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) with company match
  • Company-paid life insurance
  • Long-term disability
  • Short-term disability
  • Employee Assistance Program
  • Tuition reimbursement
  • Employee discounts
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