AR Analyst

LKQ Corporation • Nashville, TN

2d

About The Position

The AR Analyst, identified as Collector- NSF Checks, prepares, records, verifies, analyzes, and reports accounts receivable transactions and posts customer payments promptly. The role maintains and reconciles accounts receivable ledger accounts, financial statements, and reports; supports adherence to accounts receivable policies, procedures, and controls; and produces reporting and analysis related to arrears, bad debt, bill runs, aging balances, and unresolved disputes.

The position organizes payment documentation for checks, credit cards, and PayPal; maintains account contact lists; and works with internal and external contacts to resolve disputed remittance items and make customer account adjustments. It tracks unresolved issues through resolution, documents communications, follows up on actions needed to facilitate payment, and helps ensure customer balances are accurate. The role may handle low-volume customer billing and related queries, support month-end duties, and contribute to process improvement through technology and analysis. Other duties may be assigned.

Requirements

• High school diploma or GED.
• At least 1 year of similar experience.
• Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics applications, and related tools; ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations.
• Regularly use moderately complex oral and written communication skills.
• Ability to handle multiple tasks or projects simultaneously with moderate complexity.
• Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Ability to lift up to 25 pounds.

Nice To Haves

• Associate's degree.
• At least 1 year of experience in accounts receivable and/or business-to-business collections.

Responsibilities

• Prepare, record, verify, analyze, and report accounts receivable transactions, and post customer payments in a timely manner.
• Maintain and reconcile accounts receivable ledger accounts, financial statements, and reports.
• Support accounts receivable policies and procedures and ensure internal and external controls and policies are followed.
• Produce reports on accounts in arrears, analyze bad debt, and prepare analyses and reconciliations of bill runs to detect fraud.
• Handle low-volume customer billing when required, including preparing and delivering bills and responding to resulting queries.
• Prepare and organize documentation for customer check, credit card, and PayPal payments.
• Maintain a key list of internal and external contacts for each account.
• Communicate with internal and external contacts to reconcile and resolve disputed remittance items and make necessary customer account adjustments.
• Escalate unresolved customer account issues and track them through final resolution.
• Document communications and follow up to ensure actions are completed, payments are facilitated, and customer account balances are accurate.
• Create and review periodic or ad hoc reports addressing aging balances and unresolved disputes.
• Support continual improvement of company processes and procedures through technology and process improvement analysis.
• Assist with month-end duties as needed.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with company match.
• Company-paid life insurance and long-term disability.
• Short-term disability.
• Employee Assistance Program.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED