AR - Billing Analyst

Fuze Health•Washington, NV
•$78,880 - $98,600•Remote

About The Position

The Billing Analyst is a hands-on role within Fuze Health’s Diagnostic division, focused on analyzing revenue performance, monitoring collections, and ensuring billing accuracy across key revenue streams. The role manages end-to-end invoicing for high-volume accounts, including accurate and timely billing to large healthcare organizations across multiple regions. It also maintains customer master data, supports internal and external stakeholders, and contributes to month-end accounting close. This position suits a proactive, detail-oriented professional who can manage a high volume of requests and billing deadlines, research payment and account issues, follow established procedures and service expectations, and escalate complex or higher-risk matters with clear documentation. The role requires working at a computer for extended periods and performing the physical activities described in the posting.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.
  • 4–15 years of accounting experience.
  • Solid understanding of general revenue accounting principles.
  • Strong Excel skills, including XLOOKUPs and pivot tables.
  • Familiarity with Microsoft Office Suite and Google Workspace, including Gmail, Google Sheets, and Google Drive.
  • Ability to manage a high volume of requests and billing deadlines, research payment and account issues, follow defined procedures and service expectations, and escalate complex or higher-risk matters with clear documentation.
  • Ability to work at a computer terminal with monitor, keyboard, and mouse for extended periods; stoop, bend, and reach for equipment and supplies; perform frequent repetitive computer-operating motions involving wrists, hands, and fingers; and lift, carry, push, pull, and move light objects up to 20 pounds.
  • Ability to communicate effectively verbally, discern auditory information, and visually perceive details needed to perform essential job functions.

Nice To Haves

  • Strong analytical ability to interpret complex data, identify patterns, troubleshoot intricate billing issues, and present financial information to internal stakeholders.
  • Self-motivated, organized, detail-oriented, and able to work independently under general supervision.
  • Experience in healthcare technology, a startup environment, or subscription billing.
  • Experience and competence using integrated ERP software, preferably SAP.
  • Three to five years of fertility benefits investigation or billing experience.

Responsibilities

  • Oversee accurate and timely processing of complex customer invoices, including intricate billing rules, tiered pricing, and special contract terms, in compliance with company policies and SOX regulations.
  • Analyze billing data to identify trends, potential issues, and areas for improvement, and prepare detailed reports for management review and decision-making.
  • Interpret customer contracts and apply billing terms, including service level agreements, usage fees, and billing adjustments.
  • Analyze and validate billing, operational, and customer data for completeness and accuracy before invoices are issued.
  • Work with the account management team to ensure accuracy and resolve customer billing issues.
  • Maintain and enter customer master data in the ERP system.
  • Reconcile weekly and monthly customer account statements and follow up with clients regarding overdue balances.
  • Respond accurately and promptly to requests from internal customers, including accounting, sales, customer success, and senior management.
  • Participate in improving internal controls, policies, procedures, and process documentation.
  • Support ad hoc projects as they arise.
  • Prepare for month-end accounting close.
  • Provide customer support for internal and external stakeholder requests.
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