Aquatics Manager

Life Time•Phoenix, AZ

About The Position

The Aquatics Manager leads the Aquatics department and is responsible for the activities and growth of the Aquatics program, including financial management, hiring, training, and supervising team members in accordance with Life Time standards. The role delivers exceptional customer service and leads a team serving members and guests in a fun, fast-paced environment. Typical work may include registering members for swim programs such as lessons, swim team, and Masters Swim, and casting, training, and developing swim instructors, swim coaches, and lifeguards. The Aquatics Manager also oversees the safety and cleanliness of aquatic facilities. High-performing managers may have opportunities to advance into regional and area leadership roles, overseeing the success and development of additional Aquatics departments across multiple locations.

Requirements

High school diploma or GED.
Two years of customer service experience.
Two years of coaching and/or swim instructor experience.
Two years of lifeguarding experience.
Two years of supervisory or management experience.
Ability to work in a stationary position and move about the club for prolonged periods.
Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
Ability to swim 300 yards/meters without stopping.
Ability to routinely and repetitively bend to lift 20 pounds or less, and occasionally bend to lift more than 20 pounds.
Ability to tread water for one minute.
StarGuard Elite Lifeguard, BLS CPR, and First Aid certification; alternatively, bridge to StarGuard when current certification expires or within the first year, whichever comes first. For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C are required.
Successfully complete and pass the Life Time Swim Certification.
Successfully complete and pass Aquatics Manager Training.

Nice To Haves

Bachelor's degree in a related field.
Pool and Hot Tub Association (PHTA) Certified Pool Operator.
StarGuard or Lifesaving Society Lifeguard Instructor Trainer (LGIT).

Responsibilities

Manage and support all Aquatics Team Members.
Complete daily inspections to ensure the pool area is clean and safe.
Facilitate monthly in-service lifeguard training on pool safety and rescue techniques.
Assess team member performance, provide feedback, and coach Aquatics Team Members.
Manage the aquatics department within budget guidelines.
Formulate, monitor, and reconcile budgets and financial reports for aquatics programs.
Set the standard for the Aquatics Department by providing exceptional customer service and meeting members' needs and expectations.
Oversee the activities and growth of the Aquatics program, including hiring, training, and supervising team members.
Register members for swim programs, including lessons, swim team, and Masters Swim.
Oversee the safety and cleanliness of aquatic facilities.