Aquatics Manager

Life Time Inc. • Scottsdale, AZ

4d

About The Position

The Aquatics Manager leads the Aquatics department and is responsible for the activities and growth of the Aquatics program, including financial management, hiring, training, and supervision of team members in accordance with Life Time standards. The role delivers exceptional customer service and leads a team serving members and guests in a fast-paced environment. Typical duties include registering members for swim lessons, swim team, and Masters Swim programs; hiring, training, and developing swim instructors, swim coaches, and lifeguards; and overseeing the safety and cleanliness of aquatic facilities. High-performing managers may have opportunities to advance into regional and area leadership roles overseeing the success and development of additional Aquatics departments across multiple locations.

Requirements

• High school diploma or GED.
• Two years of customer service experience.
• Two years of coaching and/or swim instructor experience.
• Two years of lifeguarding experience.
• Two years of supervisory or management experience.
• Ability to work in a stationary position and move about the club for prolonged periods.
• Ability to communicate and exchange information with guests who have questions about Life Time products and services.
• Ability to swim 300 yards/meters without stopping.
• Ability to routinely and repetitively bend to lift 20 pounds or less and occasionally bend to lift more than 20 pounds.
• Ability to tread water for one minute.
• StarGuard Elite Lifeguard, BLS CPR, and First Aid certification, or bridge to StarGuard when the current certification expires or within the first year, whichever comes first. In Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C are required.
• Successfully complete and pass the Life Time Swim Certification.
• Successfully complete and pass Aquatics Manager Training.

Nice To Haves

• Bachelor’s degree in a related field.
• Pool and Hot Tub Association (PHTA) Certified Pool Operator certification.
• StarGuard or Lifesaving Society Lifeguard Instructor Trainer (LGIT) certification.

Responsibilities

• Manage and support all Aquatics Team Members.
• Complete daily inspections to ensure the pool area is clean and safe.
• Facilitate monthly in-service lifeguard training on pool safety and rescue techniques.
• Assess team member performance, provide feedback, and coach Aquatics Team Members.
• Manage the Aquatics department within budget guidelines.
• Formulate, monitor, and reconcile budgets and financial reports for Aquatics programs.
• Set the standard for the Aquatics Department by providing exceptional customer service and meeting members’ needs and expectations.
• Register members for swim programs, including lessons, swim team, and Masters Swim.
• Hire, train, and develop Aquatics team members, including swim instructors, swim coaches, and lifeguards.
• Oversee the safety and cleanliness of aquatic facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED