Aquatics Coordinator
About The Position
The Aquatics Coordinator provides administrative support for the daily operations of the Aquatics Department. The role coordinates staff schedules, processes bi-weekly payroll, maintains aquatics programming in Daxko, schedules private swim lessons, and serves as the primary point of communication for swim lesson participants and families. The Coordinator helps the department operate efficiently while providing customer service and supporting the YMCA's mission of youth development, healthy living, and social responsibility. The position also supports the Aquatics Director with administrative projects and reports, maintains confidential employee and participant information, attends department meetings as required, and performs other duties as assigned. The Attleboro Norton YMCA maintains a zero-tolerance policy for abuse, neglect, harassment, exploitation, or misconduct and is committed to a safe, supportive environment for children, families, members, volunteers, and staff.
Requirements
- High school diploma or equivalent required.
- Experience creating and managing employee schedules required.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work independently and collaboratively.
- Ability to sit, stand, and use a computer for extended periods.
- Ability to occasionally lift up to 25 pounds.
- Ability to travel between YMCA program areas as needed.
Nice To Haves
- Associate degree preferred.
- Previous experience processing payroll preferred.
- Experience using Daxko or similar registration software preferred.
- Previous aquatics experience or comfort working in an aquatic environment is a plus.
Responsibilities
- Process bi-weekly payroll for Aquatics staff accurately and submit it on time.
- Create and maintain schedules for lifeguards, swim instructors, and other aquatics staff.
- Coordinate staff schedule changes and communicate updates promptly.
- Maintain accurate records and department files.
- Enter, update, and maintain aquatics programs, schedules, and registrations in Daxko.
- Coordinate private swim lesson requests by matching participants with available instructors.
- Monitor class enrollment and assist with program adjustments as needed.
- Assist with seasonal program setup and registration.
- Respond promptly and professionally to member and family phone calls and emails.
- Communicate program updates, cancellations, weather closures, and schedule changes.
- Address questions and resolve concerns while providing excellent customer service.
- Assist the Aquatics Director with administrative projects and reports.
- Maintain confidentiality of employee and participant information.
- Attend department meetings as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
