Apprentice Technician

Penske Automotive Group • Chandler, AZ

5d • Onsite

About The Position

Land Rover Chandler, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role is focused on delivering an excellent customer experience and maintaining vehicles to high quality standards. The employee will communicate technical information about customer vehicles to Service Advisors, ensure estimates and work orders are accurate, and comply with applicable manufacturer standards and safety regulations.

The position primarily takes place in an automotive shop. The workspace is covered but may expose the employee to heat, cold, loud noise, and work-related safety hazards. The role requires prolonged standing, regular movement and repetitive motions, and the ability to talk and hear. Shop business hours apply, with nights, weekends, and holidays as required. No supervisory responsibilities are assigned.

Requirements

• High school diploma or equivalent.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Safe working knowledge of shop tools and equipment.
• Valid driver's license and a good driving record.
• Exceptional customer service skills.
• Knowledge of automotive systems.
• Ability to use technical reference materials and technical manuals.
• Ability to communicate technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Positive attitude, reliability, and a team-player approach.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Time-management and prioritization skills.
• Excellent communication skills and ability to work well in a team environment.

Nice To Haves

• Brand knowledge is preferred but not required.
• Previous Automotive Technician experience or recent completion of automotive technician trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Deliver a world-class customer service experience throughout the vehicle repair process.
• Communicate technical information regarding customer vehicles to Service Advisors.
• Comply with manufacturer quality and timeliness standards for repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation regulations, including hazardous-waste handling and disposal, OSHA requirements, and the use of personal protective equipment.
• Follow processes that ensure quality and safety.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED