Apprentice Technician

Penske Automotive Group•Annapolis, MD
•Onsite

About The Position

Land Rover Annapolis, a Penske Automotive Group dealership, is seeking an Apprentice Technician to diagnose and perform repairs on vehicle components under the direction of a senior or master Technician. This role offers an opportunity to develop technical knowledge and experience toward a Master Technician career while supporting customers throughout vehicle repairs and maintenance. The position primarily works in an automotive shop. The covered workspace may be subject to heat, cold, and work-related safety hazards, and loud noise may occur regularly. Shop business hours apply, with the ability to work nights, weekends, and holidays as required. The role includes prolonged standing, frequent movement and repetitive motion, and lifting or carrying loads with an assistance device as described in the posting.

Requirements

  • High school diploma or equivalent.
  • Recent graduate of a vocational program in automotive repair.
  • Valid driver’s license.
  • Safe working knowledge of shop tools and equipment.
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Knowledge of automotive systems.
  • Ability to use technical reference materials and technical manuals.
  • Ability to wear required safety and health personal protective equipment, including a respirator, as recommended by the equipment manufacturer.
  • Ability to take direction from multiple senior employees and prioritize work.
  • Ability to work well in a team environment and maintain a positive attitude while learning at a fast pace.
  • Attention to detail and commitment to quality.
  • Ability to follow processes and read and comprehend instructions and information.
  • Ability to communicate technical terms to a non-technical audience.
  • Ability to listen to customers and determine how best to assist them.
  • Ability to lift or carry loads as specified, with assistance devices available or required, and to stand for prolonged periods.
  • Ability to push, pull, stoop, kneel, reach, grasp, walk, talk, and hear as required by the role.

Nice To Haves

  • Associate degree or equivalent vocational certification in automotive repair.
  • A combination of education and experience equivalent to certification and one or more years of experience.

Responsibilities

  • Diagnose and perform repairs on vehicle components under the direction of a senior or master Technician.
  • Help ensure customers receive a high-quality service experience throughout vehicle repairs.
  • Communicate technical information about customer vehicles clearly to Service Advisors.
  • Follow manufacturer standards for repair and maintenance quality and timeliness.
  • Ensure estimates and work orders are accurate.
  • Follow applicable federal, state, and local shop-operation requirements, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
  • Use a mentor’s knowledge and expertise while developing technical understanding and work experience.
  • Follow shop processes to support quality and safety.

Benefits

  • Comprehensive benefits program, including medical, dental, and vision care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
  • Competitive compensation.
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