About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices to join its Field Design & Service Center Teams. Apprentices learn the business from the ground up through administrative responsibilities, customer service, interactions with stores and customers, clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. A full training program supports development from Apprentice to Jeweler and progression toward becoming a Bench Jeweler. The role offers opportunities to advance in a promote-from-within environment. Candidates with a passion and desire to learn the jeweler trade are considered, including those with basic jewelry or repair knowledge. Design & Service Center Team Members work to deliver a customer-first experience that exceeds expectations for custom jewelry design and repairs. The position is full-time, with a 40-hour work week, varying hours including some nights and weekends, and seasonal required overtime. The minimum starting rate is $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Ability to work varying hours, including some nights and weekends.
  • Availability for seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Basic knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Perform administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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