About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training and opportunities to advance from apprentice to Bench Jeweler in a promote-from-within environment. Apprentices learn the business from the ground up while receiving training in jewelry repair and developing bench skills. The position combines administrative and customer-facing responsibilities with introductory jewelry work. Duties include customer service and communication with stores and customers, administrative and clerical tasks, photographing jewelry for intake and tracking, polishing, and quality control. Candidates with basic jewelry or repair knowledge are welcome, and applicants with a passion and desire to learn the trade will also be considered. The team aims to deliver a customer-first experience for custom jewelry design and repairs. This is a full-time role with a 40-hour work week and seasonal required overtime. Hours vary and include some nights and weekends. The minimum starting rate is $15 per hour; pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform introductory jewelry repair work, including polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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