About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training and opportunities to advance from apprentice to Bench Jeweler and, ultimately, artisan in a promote-from-within environment. A full training program supports the development of jewelry repair and bench skills. Apprentices learn the business through administrative and customer service responsibilities, including interacting with stores and customers, completing clerical tasks, and photographing jewelry for intake and tracking. They also learn the basics of jewelry repair, beginning with polishing and quality control, while training toward becoming a Bench Jeweler. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong desire to learn the trade. The team is dedicated to delivering a customer-first experience in custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week and seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with both stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay, with a minimum starting rate of $15 per hour.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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