Apprentice Jeweler - Signet Jewelers - Sycamore Plaza at Kenwood - Cincinnati, OH

Signet Jewelers • Cincinnati, OH

5d • Onsite

About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role begins with administrative and clerical responsibilities, customer service, jewelry intake photography and tracking, polishing, and quality control. The apprentice learns the basics of jewelry repair while completing a training program designed to develop skills toward becoming a Bench Jeweler. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong desire to learn the jeweler trade. The position offers an opportunity to advance from apprentice to artisan in a promote-from-within environment.

Design & Service Center Team Members are dedicated to providing a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work consists of a 40-hour week, with varying hours that include some nights and weekends and seasonal required overtime.

Requirements

• Strong customer-service orientation and interpersonal skills.
• High standard for quality work.
• Basic computer skills.
• Excellent organizational skills.
• Attention to detail.
• Knowledge of shipping and receiving.
• Ability to work in a fast-paced environment.
• Multitasking and time-management skills.
• High school degree or equivalent preferred, but not required.
• Some knowledge of jewelry or jewelry repair/design preferred, but not required.
• Availability for varying hours, including some nights and weekends.
• Ability to work seasonal required overtime.

Nice To Haves

• Basic jewelry knowledge.
• Knowledge of jewelry repair or design.
• High school degree or equivalent.

Responsibilities

• Provide customer service and interact with stores and customers.
• Complete administrative and clerical tasks.
• Photograph jewelry for intake and tracking.
• Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
• Train toward becoming a Bench Jeweler.
• Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

• Jeweler Certification classes to develop and enhance bench skills.
• Medical, dental, vision, and prescription insurance for full-time Team Members.
• 401(k) with company match.
• Competitive pay; minimum starting rate of $15 per hour.
• Paid Time Off (PTO).
• Paid holidays for full-time Team Members.
• Tuition reimbursement.
• Merchandise discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED