About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team at Sycamore Plaza at Kenwood in Cincinnati, Ohio. Depending on current skills, the role involves restoring jewelry, performing repairs, and potentially designing and creating custom jewelry. Team members provide a customer-first experience and work to exceed customers’ expectations for jewelry design and repair. The company offers jeweler training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on jeweler skillset and experience. Full-time work consists of 40 hours per week, with seasonal required overtime and varying hours that may include some nights and weekends.

Requirements

  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Varying hours, including some nights and weekends; full-time work is 40 hours per week with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent preferred, but not required.
  • Experience or skills in chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Repair jewelry, including chain and clasp repair, prong retipping, stone setting, minor ring repair, and other jewelry repairs.
  • Create stone mountings and perform channel and platinum rebuilds.
  • Perform wax carving, fabrication, and casting.
  • Design and create custom jewelry, including CAD/CAM design work, depending on skillset.
  • Restore jewelry to its original condition and deliver a customer-first experience that exceeds customer expectations.
  • Complete a qualified bench test to assess current jeweler level.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay based on jeweler skillset and experience.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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