About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training program to develop skills from apprentice toward Bench Jeweler, with opportunities to advance in a promote-from-within environment. Candidates with basic jewelry or jewelry-repair knowledge are welcome, and candidates with a passion for learning the trade will also be considered. Apprentices learn the business through administrative responsibilities and customer service, interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning jewelry-repair basics such as polishing and quality control. The team works to deliver a customer-first experience for custom jewelry design and repairs. Full-time work consists of a 40-hour week, with varying hours that may include some nights and weekends, as well as required seasonal overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting pay of $15 per hour; offered base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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