About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The position offers a training program to develop jewelry skills and progress from apprentice toward Bench Jeweler and, over time, artisan in a promote-from-within environment. Apprentices learn the business through administrative and customer-service responsibilities, interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning the basics of jewelry repair through polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong desire to learn the jeweler trade. The team is dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The role is full-time, consisting of a 40-hour work week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Ability to work varying hours, including some nights and weekends.
  • High school degree or equivalent preferred but not required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Base pay of $17.13–$19.00; final pay rate depends on experience and qualifications.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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