About The Position

Signet Jewelers is hiring an entry-level Apprentice Jeweler for its Field Design & Service Center team. The role provides a training path toward becoming a Bench Jeweler, with opportunities to advance from apprentice to artisan in a promote-from-within environment. The Design & Service Center team aims to deliver a customer-first experience for custom jewelry design and repairs. Apprentices learn the business through administrative and customer-service responsibilities, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. A full training program and Jeweler Certification classes are available to develop bench skills. Candidates with basic jewelry or repair knowledge are welcome, as are candidates with a strong interest in learning the trade.

Requirements

  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Work toward delivering a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Competitive pay.
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