About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The position offers a training program to develop jewelry skills and progress from apprentice toward becoming a Bench Jeweler, with opportunities to advance in a promote-from-within environment. Apprentices learn the business from the ground up and perform administrative responsibilities, including customer service and interactions with stores and customers, clerical tasks, and photographing jewelry for intake and tracking. They learn the basics of jewelry repair, beginning with polishing and quality control, while training toward bench-jeweler work. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. Team members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The role is full-time, defined as a 40-hour work week, with varying hours that may include some nights and weekends and seasonal required overtime. The minimum starting rate is $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Detail orientation.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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