About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training to develop skills from apprentice level toward becoming a Bench Jeweler, with opportunities to advance in a promote-from-within environment. The apprentice learns the business through administrative and customer-service responsibilities, including interacting with stores and customers, completing clerical tasks, and photographing jewelry for intake and tracking. The role also introduces jewelry repair, beginning with polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, but a passion and desire to learn the jeweler trade may also be considered. The team is dedicated to providing a customer-first experience for custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Ability to work varying hours, including some nights and weekends.
  • Full-time schedule consists of a 40-hour work week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off.
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.
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