About The Position

This position ensures that necessary supplies are provided to bars and service wells at all times and assists guests and fellow team members as requested. The role supports bar opening and closing, restocking supplies and beverages, and providing guest service, particularly during peak business hours. The position requires compliance with responsible alcohol service standards, company policies, and applicable Gaming Control Board rules and regulations. The work involves extended periods of standing and walking, as well as kneeling, carrying, and bending. The work area may be unusually hot, cold, or noisy and may contain secondhand smoke. The employee must be able to lift 50 pounds and respond promptly to emergencies and incidents within designated areas.

Requirements

  • Read and speak English and communicate effectively with guests, team members, and management in written and verbal form.
  • Understand and comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
  • Ability to multitask.
  • Available to work any day of the week and any shift, including weekends and holidays.
  • Must be at least 21 years of age.
  • Must be able to obtain required work cards.
  • High school diploma or GED required.
  • Comfortable kneeling, carrying, bending, walking, and standing for extended periods.
  • Ability to lift 50 pounds.
  • Ability to respond promptly to emergencies and incidents within designated areas.

Responsibilities

  • Practice, support, and promote Company Service Standards at all times.
  • Assist with opening and closing duties, including restocking garnishes, straws, napkins, towels, glasses, ice, liquor, wine, and beer.
  • Communicate with guests to meet their immediate needs.
  • Take orders, prepare drinks, bus tables, open tabs, and process payments, especially during peak business hours.
  • Accurately ring up orders in the POS system while socializing with guests.
  • Follow responsible alcohol service standards, including slowing down or cutting off an intoxicated guest when necessary.
  • Maintain records and report usage levels to assist with reordering.
  • Ensure delivered items are stored properly.
  • Respond promptly and according to policy to emergencies and incidents within designated areas.
  • Establish and maintain effective working relationships with team members and guests.
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