Casino Barback

PENN Entertainment•St. Louis, MO

About The Position

The Casino Barback provides fast, friendly, professional, and responsive customer service while supporting bar operations. Duties include setting up bars, preparing fruit, stocking ice, emptying garbage, assisting bartenders, icing drink glasses, pouring non-alcoholic drinks as needed, and keeping counters, sinks, floors, and designated areas clean and safe. The role maintains par stock, orders and delivers bar supplies, maintains equipment, reports maintenance issues to a manager, and disposes of refuse in accordance with departmental procedures. It also includes sorting bottles and corrugated cardboard for recycling, resolving service issues according to established guidelines, and maintaining strict confidentiality in company matters. The listed pay is $9.00 per hour plus tips, with tip averages stated as $100–$200 per shift. The posting also lists a starting salary of up to $19 to $29 per hour. The stated shift is 10:45 a.m. to 7:15 p.m.

Requirements

  • Must be at least 21 years of age.
  • Demonstrated ability to effectively communicate with guests.
  • Ability to lift or move up to 50 pounds.
  • Must be able to obtain and maintain responsible alcohol service certification (ServSafe Alcohol).
  • Must be able to obtain and maintain a valid gaming license.

Nice To Haves

  • Familiarity with and product knowledge of liquor, beer, and wine preferred.

Responsibilities

  • Provide fast, friendly, professional, and responsive customer service.
  • Follow departmental and property policies and procedures for guest service standards.
  • Set up bars for operation, cut fruit, stock ice, and empty garbage.
  • Support bartender needs, ice drink glasses, and pour non-alcoholic drinks as needed.
  • Wipe counters, sinks, and floors and maintain clean, safe designated areas according to health and safety standards.
  • Maintain par stock levels, order bar supplies as necessary, and deliver orders.
  • Maintain equipment according to guidelines and safety procedures and report maintenance problems to a manager.
  • Remove and properly dispose of refuse and debris accumulated in restaurants and service stations according to departmental procedures.
  • Sort bottles and corrugated cardboard for recycling.
  • Resolve service issues according to established guidelines.
  • Maintain strict confidentiality in company matters.

Benefits

  • Day-one medical, dental, and vision benefits.
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, and more.
  • Tuition reimbursement.
  • Lindenwood University discounts.
  • Diversity scholarship for team members’ children.
  • Wellness programs designed to support team members’ financial, physical, and mental well-being.
  • 401(k) matching and annual performance bonus may vary by position.
  • Paid time off earned according to local policy and increasing with length of employment.
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