Appointment Scheduling Specialist – Heart & Vascular Specialists Clinic – Full-Time, Days
About The Position
Texas Health is seeking an Appointment Scheduling Specialist for the Heart & Vascular Specialists Clinic at 8440 Walnut Hill Lane, Building 4, Suite 610, Dallas, TX. The role is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with 25% travel to clinics in Plano, Rockwall, and Sunnyvale; mileage reimbursement is provided. The clinic provides comprehensive cardiovascular services, including diagnostic and interventional cardiology. The position supports patient care by coordinating appointments, procedures, tests, and studies, and by communicating appointment details and instructions to patients. The role also involves collecting insurance and patient information, verifying coverage, and providing professional customer service to patients, staff, and visitors.
Requirements
- High school diploma or equivalent.
- Strong customer service skills.
- Good communication skills.
- Strong work ethic and a high level of professionalism.
- Ability to work as a team player and handle multiple projects simultaneously in a fast-paced environment.
Nice To Haves
- Two years of related experience in a healthcare environment (strongly preferred).
- Bilingual in English and Spanish (preferred).
Responsibilities
- Deliver care to patients using the Appointment Scheduling Specialist Process.
- Schedule inpatient and outpatient surgeries, medical procedures, tests, and studies ordered by physicians.
- Answer phone calls and schedule patient appointments.
- Conduct patient pre-certification to confirm coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate appointment details and instructions for procedures and tests to patients.
- May collect co-pays or co-insurance fees and gather insurance information and patient personal data.
- Provide positive, professional customer service in contacts with patients, staff, and visitors.
- Perform other duties as assigned.
Benefits
- 401(k)
- Paid time off (PTO)
- Medical benefits
- Dental benefits
- Paid parental leave
- Flexible spending account
- Tuition reimbursement
- Student Loan Repayment Program
- Mileage reimbursement for travel to other clinics
- Opportunities for growth
- Supportive team environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
