Appointment Generator (Costco Locations)

Sierra Pacific Home and Comfort•Sacramento, CA
•$17 - $25•Onsite

About The Position

Sierra Pacific Home and Comfort is seeking a part-time Appointment Generator to spark customer interest and set in-home consultation appointments at assigned Costco retail locations. The role serves as a polished, respectful first point of contact for homeowners exploring comfort solutions. The Appointment Generator engages shoppers, provides clear high-level information about services, accurately collects customer details, and schedules consultations while representing the company with a customer-first, safety-minded approach. During a typical shift, the employee arrives at the assigned retail location using their own transportation, settles in at their station, and interacts with shoppers as foot traffic builds. The work involves brief, friendly conversations, listening closely, maintaining a calm and consistent approach, keeping the area organized and presentable, and entering information into an app on a phone when a shopper requests contact. At the end of the shift, notes are brought up to date and the work area is reset for the next day.

Requirements

  • Strong verbal communication and professional customer service skills.
  • Comfort starting conversations and addressing light questions or hesitations courteously.
  • Reliability and attention to detail.
  • Ability to complete app-based data entry on a phone.
  • Own transportation to the assigned retail location.

Nice To Haves

  • Basic sales or lead-generation experience.

Responsibilities

  • Engage shoppers in a retail setting and spark interest in the company's services.
  • Provide clear, high-level information about services and respond courteously to light questions or hesitations.
  • Collect customer details accurately.
  • Schedule in-home consultation appointments.
  • Represent the brand with a customer-first and safety-minded approach.
  • Keep the station organized and presentable.
  • Enter customer information into an app on a phone when someone requests contact.
  • Keep notes up to date and reset the work area at the end of the shift.
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