Appointment Generator (Costco Locations)

Sierra Pacific Home and Comfort•Loomis, CA
•Onsite

About The Position

Sierra Pacific Home and Comfort is hiring an Appointment Generator to create in-store interest at Costco locations and set appointments for in-home consultations. The role provides a welcoming first point of contact and gives customers clear, accurate information before scheduling. The representative greets shoppers, introduces home service solutions, answers initial questions, captures customer information, and schedules appointments using a phone-based app. The role is performed independently at an assigned retail location and involves standing for much of the day and engaging in regular conversations. Candidates need their own transportation to reach the assigned location. At the end of the shift, the representative ensures entries are complete and organized for the next step in the customer experience.

Requirements

  • Strong verbal communication skills and comfort speaking with people who pass by.
  • A customer-first mindset and dependable professionalism.
  • Basic sales or customer service experience.
  • Own transportation to the assigned retail location.

Nice To Haves

  • Lead generation experience.

Responsibilities

  • Start friendly conversations with shoppers and introduce home service solutions.
  • Share basic details and answer customers’ initial questions professionally.
  • Capture customer information and schedule appointments using a phone-based app.
  • Represent Sierra Pacific Home and Comfort with courtesy and follow-through.
  • Arrive at the assigned retail location, set up, and remain attentive and approachable.
  • Confirm appointment details and keep notes organized.
  • Ensure entries are complete at the end of the shift.
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