BMW Appointment Coordinator / Service Administrator

Tulley Automotive Group • Nashua, NH

11d

About The Position

The Appointment Coordinator / Service Administrator serves as a liaison between the Service Department and customers. The position primarily focuses on scheduling service appointments and also supports other department activities, including data entry, filing, and handling loaner cars.

This is a full-time position scheduled Tuesday through Friday from 7:30 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to 2:00 p.m. Compensation is $18 per hour.

Requirements

• Excellent verbal and written communication skills.
• Excellent time management skills.
• Excellent organization skills and attention to detail.

Responsibilities

• Schedule vehicle service appointments for customers.
• Answer incoming calls and internet leads.
• Advise customers on appropriate services needed for their cars.
• Maintain detailed notes on customer interactions.
• Assist Service Advisors with tasks as needed.
• Support department activities such as data entry, filing, and handling loaner cars.
• Perform other duties consistent with the role, including additional duties assigned by management.

Benefits

• Competitive compensation.
• Paid time off, including vacation, personal, and holiday time.
• 401(k) plan with dealer contribution.
• Employee Assistance Program (EAP).
• Medical, dental, vision, and accident insurance.
• Short-term and long-term disability coverage.
• Voluntary life and AD&D coverage.
• Employer-paid life insurance policy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed