Applications Engineer - NJ/PA Area

Graybar•Moorestown, NJ

8d•Remote

About The Position

The Applications Engineer provides pre- and post-sales technical support to customers and sales teams. The role responds to field technical questions, application assistance requests, and troubleshooting requests, while helping improve the customer experience through the promotion and sale of products, systems, and services that require technical knowledge. Work is performed both in an office and in the field, with most work done from home. The Applications Engineer regularly visits industrial customers at customer sites or warehouse facilities to troubleshoot issues or demonstrate technical options. Driving is required, and the role may involve exposure to inclement weather. Travel to the Moorestown, New Jersey office is as needed. Limited travel within and outside the local region and to supplier sites for training is required; at least 40 overnight trips per year should be expected.

Requirements

Bachelor’s degree in Engineering or a related technical field, or equivalent experience.
At least 3 years of Industrial Automation design and implementation experience, including work with PLCs, HMIs, drives, and sensors.
At least 3 years of Industrial Manufacturing or Operational Exposure.
Technical knowledge of electrical distribution.
Results-driven approach.
Excellent verbal and written communication skills.
Customer/client focus.
Problem-solving and analysis skills.
Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
Ability to drive and travel, including at least 40 overnight trips per year.
Ability to sit for extended periods, stand and walk for extended periods in manufacturing environments, and lift up to 40 pounds independently.
Ability to use required safety equipment, which may include a hard hat, vest, goggles, steel-toe shoes, and other protective garments and equipment.

Nice To Haves

Experience with the Siemens platform is strongly preferred.
Industrial Sales experience is a plus.

Responsibilities

Communicates, promotes, and showcases Shingle & Gibb’s Core Values, policies, and procedures throughout the organization.
Responds promptly, effectively, and professionally to customers’ manufacturing troubleshooting needs.
Generates concept solutions for problems with little or no previous or standard solutions.
Provides technical services to customers and the Sales Team related to equipment operation and maintenance.
Gathers, analyzes, and shares customer feedback and information related to technical problems or solutions.
Analyzes customers’ needs to determine essential requirements for specific proposals.
Works to exceed customer expectations and build strong relationships with current and prospective clients.
Develops and maintains relationships with suppliers.
Assists with preparing and presenting technical presentations and demonstrations for customers and the Sales Team.
Attends and actively participates in weekly Applications Engineering Team Meetings.
Attends supplier training sessions and seminars to learn about new products and technologies.