Applications Engineer - NJ/PA Area

Shingle & Gibb Automation•SGA Moorestown, NJ

7d•Remote

About The Position

Shingle & Gibb’s Applications Engineer provides pre- and post-sales technical support to customers and sales teams. The role responds to technical questions, application-assistance requests, and troubleshooting needs, and supports the sale and promotion of products, systems, and services requiring technical knowledge. The position works primarily from home, with work in an office and in the field, including regular visits to industrial customers or warehouse facilities. Travel to the Moorestown, New Jersey office is needed as required, and the role includes travel to customer and supplier sites, with at least 40 overnight travel nights per year expected. Driving is required, and field work may involve inclement weather and manufacturing environments that are cold, hot, noisy, wet, or have odors.

Requirements

Bachelor’s degree in Engineering or a related technical field, or equivalent experience.
At least 3 years of Industrial Automation design and implementation experience, including work with PLCs, HMIs, drives, and sensors.
At least 3 years of Industrial Manufacturing or Operational Exposure.
Technical knowledge of electrical distribution.
Results driven.
Excellent verbal and written communication skills.
Customer/client focus.
Problem-solving and analysis skills.
Technology fluency with Microsoft Office products, including Outlook, Word, and Excel.
Ability to sit in an office setting for extended periods.
Ability to sit and drive a vehicle for extended periods.
Ability to stand for extended periods and walk frequently in manufacturing environments.
Ability to lift up to 40 pounds independently.
Ability to use required safety equipment, which may include a hard hat, vest, goggles, steel-toe shoes, and other protective garments and equipment.
Ability to travel, including at least 40 overnight travel nights per year.

Nice To Haves

Experience with the Siemens platform is strongly preferred.
Industrial Sales Experience is a plus.

Responsibilities

Communicate, promote, and demonstrate Shingle & Gibb’s Core Values, policies, and procedures throughout the organization.
Respond promptly, effectively, and professionally to customers’ manufacturing troubleshooting needs.
Generate conceptual solutions to problems with few or no established solutions.
Provide technical services to customers and the Sales Team related to equipment operation and maintenance.
Gather, analyze, and share customer feedback and information about technical problems and solutions.
Analyze customers’ needs to determine essential requirements for specific proposals.
Exceed customer expectations and build strong relationships with current and prospective clients.
Develop and maintain relationships with suppliers.
Assist in preparing and presenting technical presentations and demonstrations for customers and the Sales Team.
Attend and actively participate in weekly Applications Engineering Team meetings.
Attend supplier trainings and seminars to learn about new products and technologies.