Applications Analyst II- Business Applications- Full Time Days

Cape Fear Valley Health

7d•Onsite

About The Position

The Applications Analyst II applies information technology to help the organization realize maximum benefits from its systems. The position supports, designs, procures, implements, and optimizes information systems for departments; provides recommendations; and works with management to support patient-care outcomes and the health system’s financial goals. The role provides project management and technical support for assigned applications and projects, including coordinating design, development, implementation, integration, testing, and maintenance. This is an onsite position at Cape Fear Valley Medical Center in Fayetteville, North Carolina, on the Information Services & Technology team. The preferred candidate has Workday build experience and relevant Workday certifications. Additional Workday certifications may be required after hire and must be obtained within six months of the hire date.

Requirements

Bachelor’s degree in computer science, business administration, or a related field, or eight years of work experience in lieu of a degree.
Valid North Carolina driver’s license.
Three years of work history demonstrating knowledge of business application systems analysis or a related field involving organization and procedures analysis.
One year of healthcare experience.
Proficiency in reading, writing, and speaking English.
Strong analysis and testing skills, including data gathering, problem solving, and test-plan creation and execution.
Experience with structured methodologies for application design, development, testing, implementation, and maintenance.
Ability to manage multiple activities of varying complexity under time constraints.
Familiarity with change-control methods and ability to set priorities and communicate change impacts to diverse users.
Customer-service orientation and ability to manage expectations by recommending solutions.
Strong problem-solving, communication, documentation, presentation, and facilitation skills; attention to detail; and interpersonal skills to build effective relationships with IT and business partners.
Strong organizational, decision-making, negotiating, and analytical skills, with the ability to influence outcomes.
Ability to work independently and in a team environment.
Ability to define system scope and objectives based on user needs and clinical and/or business requirements, supporting the health system’s strategic vision and goals.
Ability to work with user staff to build applications and ensure end-users are trained using a Train the Trainer methodology.
Ability to apply standard and nonstandard technology applications and adapt to changing technologies.
Ability to monitor and track detailed, moderately complex projects, systems, and data analysis.
Ability to anticipate outcomes and consequences of different approaches and adjust plans to achieve desired outcomes.
Ability to learn and adapt appropriate techniques and new ideas to related, different, or changing situations.
Awareness of current information technology and ability to apply that knowledge to operational needs.
Ability to develop working knowledge of systems and integrate that knowledge to create innovative solutions.
Ability to independently plan and manage projects, including resources, staff, and goals.
Ability to complete assignments effectively, including overseeing the completion of others’ assignments.
Hearing and verbal ability to interact professionally with staff, managers, and vendors; visual acuity for computerized displays and printouts; manual dexterity to use a standard keyboard; and ability to respond to remote locations.

Nice To Haves

Workday build experience.
Workday Pro Platform Administrator Certification, Workday Pro HCM Reporting Certification, and/or a Workday service-line certification, such as HR, Supply Chain, or Finance. These certifications are described as highly preferred.

Responsibilities

Provide project management for projects requiring Information Services & Technology involvement.
Use project management tools and perform time and cost estimates, detailed analysis, specification, development, implementation, integration, and maintenance for assigned systems and programs.
Determine or assist in determining project tasks and appropriate timetables.
Work with programmers and/or solutions vendors to implement design specifications.
Assign or assist in assigning tasks to project team members.
Keep superiors and associates informed of problems that may affect project timelines, as well as project and action-item status, to support delivery and coordination across teams.
Develop detailed test plans and conduct rigorous testing.
Reconcile project budgets.
Provide technical assistance and training to user staff, programming personnel, and operations personnel.
Maintain in-depth knowledge and understanding of applications managed by the team.
Perform other duties as assigned.