Applications Analyst II

WesleyLife•Johnston, IA

About The Position

WesleyLife is a health and well-being organization serving the senior living and services industry through a continuum of services, including residential operations, home health, hospice, personal services, adult day services, transportation, and home-delivered meals. The Applications Analyst II collaborates with the Information Systems team and other departments to plan, design, develop, and deploy new applications and enhancements. The role manages application projects, supports and configures clinical software, creates reports and training, and helps improve clinical processes through technology. The analyst also works with clinical departments and other leaders through timely, effective communication. New or modified information systems must maintain patient confidentiality and privacy in accordance with HIPAA.

Requirements

Ability to build strong working relationships with clinical departments and other leaders through timely and effective communication.
Successfully complete a pre-hire health assessment and drug screen and meet COVID-19 requirements before beginning employment.

Responsibilities

Collaborate with the IS team and other departments to plan, design, develop, and deploy new applications and enhancements to existing applications.
Direct and manage software application projects from initiation through completion, defining scope, goals, and deliverables in collaboration with management and stakeholders.
Establish project budgets and recommend budget changes when necessary.
Resolve application and software issues from incoming and escalated problem tickets; document the troubleshooting process and decisions through resolution.
Evaluate documented resolutions and analyze trends to prevent recurring problems.
Extract data and create reports using application tools to present clinical information to end users.
Design, develop, and deliver software application training programs and individual classes.
Review the effectiveness and efficiency of existing applications and develop strategies to improve or leverage them further.
Configure existing clinical applications and implement new solutions to optimize reimbursement for delivered healthcare services.
Ensure new or modified information systems maintain patient confidentiality and privacy in accordance with HIPAA.
Participate in researching, selecting, and implementing aging-in-place technology solutions.
Participate in process-improvement projects focused on clinical application usage or improving clinical processes through technology.