Application Processor - Analyst

Pennsylvania State Employees Credit Union • Harrisburg, PA

5d • Hybrid

About The Position

The Application Processor - Analyst processes new and existing membership applications, new service requests, name changes, and changes of ownership accurately and promptly from start to finish. The role verifies identities using identity-authentication tools, credit reports, and applicant-provided information for new memberships, new owners added to existing accounts, and dormant-account reactivations. It also identifies potentially fraudulent applications and account-takeover attempts and recommends further review by the relevant security or financial-crimes team.

The position is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. The onsite expectation is 20%, one day per week on Tuesdays.

Requirements

• High school education or equivalent is required.
• Any equivalent combination of experience and education.

Responsibilities

• Process membership applications, set up check cards, and handle checking requests as specified in applications.
• Handle initial service requests from existing members.
• Process name changes and changes of ownership, including adding or removing joint owners.
• Process new-member applications received by fax from Financial Education Centers.
• Identify potentially fraudulent applications and account-takeover attempts and recommend further review by Financial Crimes Risk Management.
• Perform OFAC checks to comply with BSA requirements.
• Analyze identity-authentication reports, credit reports, and other sources to validate applicants’ identities and determine creditworthiness.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED