Application Manager

Titan Pro Sci Inc•Clear Lake, IA

1d•Onsite

About The Position

Titan Pro is seeking an Application Manager to support and advance its business application environment. The role leads ERP selection and implementation activities, develops low-code solutions, administers business applications, and partners with teams across the organization to improve processes and user experiences. It combines business-process knowledge, project leadership, and hands-on technical skills to deliver scalable solutions using Microsoft Power Platform, Microsoft 365, ERP, and other enterprise systems. The Application Manager works closely with executive leadership, department managers, end users, IT team members, software vendors, consultants, and implementation partners. The position collaborates across operations, finance, sales, warehouse, quality, customer service, and administrative functions. Work is generally performed in an office environment, with occasional travel, vendor meetings, training sessions, or on-site support potentially required for business-system initiatives.

Requirements

Associate’s or bachelor’s degree in information technology, business systems, computer science, business administration, accounting, or a related field; equivalent education and relevant practical experience will also be considered.
Experience supporting business applications, enterprise systems, system implementations, upgrades, integrations, or process-improvement initiatives.
Working knowledge of Microsoft 365 administration and the Microsoft ecosystem, including Teams, SharePoint, OneDrive, Exchange, Entra ID, security, licensing, and Power Platform tools.
Experience or demonstrated aptitude with Microsoft Power Apps, Power Automate, Power BI, Dataverse, connectors, forms, dashboards, workflows, or other low-code technologies.
Familiarity with ERP concepts and core business processes, such as order management, purchasing, inventory, warehouse operations, finance, reporting, customer management, and system security.
General knowledge of SAP, WMS, CRM, QMS, financial accounting systems, or comparable enterprise applications.
Basic understanding of financial accounting concepts, including general ledger structure, accounts payable, accounts receivable, inventory valuation, cost tracking, and financial reporting.
Ability to gather requirements, document processes, analyze business needs, support testing and change management, and communicate with technical and non-technical stakeholders.
Strong problem-solving, organization, communication, follow-through, and continuous-improvement skills.

Nice To Haves

Experience in agriculture, distribution, manufacturing, wholesale, logistics, or a dealer-based business environment is beneficial.

Responsibilities

Lead and coordinate ERP selection, including requirements gathering, process mapping, vendor evaluation, fit-gap analysis, stakeholder communication, and recommendation support.
Manage ERP implementation activities, coordinating internal teams, vendors, timelines, testing, data-migration support, training plans, issue tracking, and go-live readiness.
Support post-go-live optimization by identifying improvement opportunities, prioritizing requests, documenting requirements, coordinating changes, and validating system performance.
Design, configure, and support low-code business applications using Microsoft Power Apps, Power Automate, Power BI, Dataverse, and related Microsoft 365 services.
Develop and maintain integrations, workflows, forms, dashboards, and automated processes to improve efficiency and reduce manual work.
Provide application support across ERP, WMS, CRM, QMS, financial accounting systems, and other enterprise platforms.
Assist with Microsoft 365 administration, including user access, licensing, security groups, Teams, SharePoint, OneDrive, Exchange, and related administrative functions.
Partner with business departments to understand operational needs, document current- and future-state processes, and translate business requirements into practical technical solutions.
Maintain documentation for system configurations, workflows, application changes, requirements, testing results, training materials, and support procedures.
Serve as a liaison among business users, IT, software vendors, consultants, implementation partners, and company leadership.
Support user training, system adoption, troubleshooting, and continuous improvement.
Monitor application performance, issue trends, user feedback, and enhancement requests to improve reliability, usability, and business value.