CLINICAL APPLICATION MANAGER

Georgia Urology PA • Sandy Springs, TN

2h

About The Position

The Clinical Applications Manager leads the team, processes, and technology supporting Georgia Urology's clinical application portfolio. The position supervises Clinical Application Analysts, oversees application support and optimization, manages vendor relationships, and drives process improvements that enhance clinical workflows and operational efficiency.

The manager partners with clinical, operational, and IT leaders to ensure applications are implemented, maintained, and aligned with organizational goals. The role oversees the application lifecycle, including planning, implementation, support, training, upgrades, and ongoing optimization. The clinical technology portfolio includes NextGen (EMR, PM, Portal, and Mobile), Phreesia, PACS, LIS, laboratory interfaces, Dispensary, Radix/Dash, Mirth, and other integrated healthcare technologies.

Requirements

• Bachelor's degree in Information Systems, Healthcare Administration, Computer Science, Business, or a related field.
• At least five years of healthcare technology, clinical applications, or healthcare information systems experience.
• At least two years of leadership, supervisory, project leadership, or people management experience.
• Experience managing enterprise clinical applications, electronic medical records, or healthcare technology platforms.
• Experience leading teams, projects, process improvement initiatives, and vendor relationships.
• Advanced proficiency with Microsoft Office applications.
• Valid Georgia driver's license and reliable transportation.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and complex initiatives simultaneously.
• Strong analytical and problem-solving abilities.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to influence stakeholders across all organizational levels, including providers and senior leadership.
• Strong understanding of healthcare operations, clinical workflows, and healthcare technology systems.
• Ability to translate business needs into technology solutions and technology concepts into operational workflows.
• Strong vendor management and relationship-building skills.
• Commitment to continuous process improvement and customer service excellence.

Nice To Haves

• Master's degree.
• NextGen EMR/PM administration experience.

Responsibilities

• Manage and support the Clinical Applications team, including workload prioritization, coaching, performance management, and professional development.
• Lead the implementation, optimization, support, and ongoing management of clinical applications, ensuring alignment with organizational and operational needs.
• Assess clinical, administrative, and financial workflows to identify process improvements, technology enhancements, and opportunities to increase user adoption.
• Oversee application support, including issue resolution, vendor management, upgrades, enhancements, and system performance monitoring.
• Partner with clinical, operational, and IT leaders to prioritize initiatives, improve workflows, and maximize the value of clinical technology investments.
• Develop and maintain application documentation, workflows, policies, procedures, training materials, and best practices.
• Coordinate user training, audits, go-live activities, post-implementation support, and retraining as needed.
• Support data integrity, reporting, and system configuration within NextGen and other clinical applications.
• Stay current on healthcare technology trends, regulatory requirements, and industry best practices to help ensure applications remain compliant and effective.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager