Application Analyst (Neurology)

Cincinnati Children's

13d

About The Position

The Application Analyst is a member of the Neurology division who serves as a technical expert and strategic partner, designing, deploying, and supporting clinical and diagnostic technology used by physicians, researchers, and care teams. The role supports complex projects involving clinical and diagnostic equipment platforms and customized environments for neurological testing and data collection, contributing to neurological care, research, and discovery. The analyst manages relationships with customers and vendors; responds to system-related requests; maintains issue logs and troubleshooting documentation; prepares reports and statistical summaries; and supports technical solutions, system testing, training, and process improvement. The role also works with Clinical and Information Services teams to maintain compliance with organizational policies and external regulatory requirements, including JCAHO, ABRET, and NAEC.

Requirements

Bachelor's degree or equivalent combination of education and experience.
Three years of work experience in a related job discipline.

Nice To Haves

Experience supporting clinical, diagnostic, research, or healthcare technology environments.
Experience implementing, integrating, or supporting medical devices, diagnostic systems, or specialized clinical equipment.
Knowledge of neurology, neurodiagnostic, EEG, sleep medicine, or related clinical workflows.
Experience leading technical projects involving multiple stakeholders, vendors, and healthcare departments.
Familiarity with healthcare data integrations, interfaces, or interoperability standards.
Experience collaborating directly with physicians, researchers, clinicians, and operational leaders to develop technical solutions.
Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, Health Informatics, or a related field.

Responsibilities

Build and maintain positive customer and vendor relationships.
Respond to system-related requests from the department or division; maintain issue logs and troubleshooting guides; and document issue resolution.
Work with the department or division to understand reporting needs, prepare statistical summaries and reports, develop reports using available tools, and run reports as needed.
May maintain the department or division website.
Serve as a liaison between the department and Information Services.
Participate in executing test scripts to validate system implementations and modifications; may maintain system data and tables.
Support technical solutions that increase departmental or divisional efficiency and understand the downstream impact of technology changes.
Assist with preparing user documentation, including training manuals, and assist with or conduct training as needed.
Document business processes and improve the efficiency of departmental or divisional processes and software.
Work with Clinical and Information Services teams to ensure compliance with CCHMC policies and procedures.
Maintain compliance and implement best practices related to external regulatory agencies such as JCAHO, ABRET, and NAEC.
Plan, execute, and deliver complex projects involving multiple teams and ambitious timelines.