Application Analyst/Trainer II

Singing River Health System • Pascagoula, MS

4d • Onsite

About The Position

The Application Analyst II has intermediate to advanced knowledge of the appropriate applications and serves as a bridge between vendors, end users, and team members. The role involves regular day-to-day communication with internal teams, application vendors, clinical and business representatives, and subject matter experts to tailor systems to the organization’s needs. The analyst assists with in-depth analysis of workflows, data collection, report details, and technical issues related to application use. As a support contact, the analyst coordinates efforts and status updates with end users and operational stakeholders alongside other team members. The position is based at Singing River Pascagoula Hospital and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. CST, with participation in a rotating on-call schedule. Flexible hours and out-of-state travel for education purposes are required.

Requirements

• High school diploma or equivalent.
• Current certifications in Epic applications and ability to maintain them, including completion of required training.
• At least two years of experience developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, including hospitals and/or clinics.
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinics, or with a healthcare system vendor.
• Project management or project execution experience on small- to medium-sized projects.
• A valid driver's license; the role may require travel throughout the SRHS service area using the employee's own transportation.
• Knowledge of applicable operations relevant to the position and a thorough understanding of workflows to design and execute software solutions for business or clinical problems.
• Intermediate knowledge of word processing, spreadsheet, database, and presentation applications, including MS Outlook, Word, Excel, Access, PowerPoint, and Visio.
• Ability to demonstrate assessment and decision-making, communication, emotional stability, deadline management, adaptability, and independent work in a fast-paced, high-stress environment.
• Ability to perform moderately sedentary work with regular movement around the office and facility, negligible lifting or moving of objects, and repetitive wrist, hand, and finger movements while using office equipment.
• Ability to perceive sound at normal speaking levels, make fine sound discriminations, maintain close visual acuity, and adjust focus between a computer monitor and printed materials.
• Ability to remain active for extended periods without undue fatigue and to work flexible hours.

Responsibilities

• Communicate regularly with internal teams, application vendors, clinical and business representatives, and subject matter experts.
• Tailor applications and systems to fit the organization's needs.
• Assist with in-depth analysis of workflows, data collection, report details, and technical issues associated with application use.
• Serve as a support contact and coordinate efforts and status updates with end users and operational stakeholders.
• Participate in a rotating on-call schedule with other members of the Epic team.
• Travel within the SRHS service area and out of state for education purposes as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED