Application Analyst/Trainer II

Singing River Health System • Pascagoula, MS

2d • Onsite

About The Position

The Application Analyst II has intermediate to advanced knowledge of the relevant applications and serves as a bridge between vendors, end users, and team members. The role communicates regularly with internal teams, application vendors, clinical and business representatives, and subject matter experts to tailor systems to the organization’s needs. The analyst assists with in-depth analysis of workflows, data collection, report details, and technical issues related to application use. As a support contact, the analyst coordinates with team members on efforts and status updates for end users and operational stakeholders.

The position is based at Singing River Pascagoula Hospital and works Monday through Friday, 8:00 a.m. to 4:30 p.m. CST, with required participation in a rotating on-call schedule. Out-of-state travel for education purposes is required, and travel throughout the SRHS service area may be required using the employee’s own transportation. This description is not exhaustive; management may revise duties or assign other tasks.

Requirements

• High school diploma or equivalent required.
• A bachelor’s degree in computer science, mathematics, a clinically related field, or equivalent experience may be considered.
• Current certifications in Epic applications; must maintain Epic certification(s) and complete required training.
• At least two years of experience developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, including hospitals and/or clinic settings.
• Previous installation experience with healthcare system databases and interfaces in hospitals and/or clinic settings, or with a healthcare system vendor.
• Project management or project execution experience on small to medium projects.
• A license appropriate to the team the analyst joins; examples include Nursing, Respiratory Therapy, Radiology, or Coding.
• Thorough understanding of workflows to design and execute software solutions for business or clinical problems.
• Intermediate knowledge of office software, including MS Outlook, Word, Excel, Access, PowerPoint, and Visio.
• Valid driver license; the role may require travel throughout the SRHS service area using the employee’s own transportation.
• Ability to work flexible hours and participate in a rotating on-call schedule.
• Ability to assess and make decisions, communicate effectively in person and by telephone, work under pressure and meet deadlines, learn and adapt quickly, and work independently.
• Ability to perform intermediate to complex analytical, clinical, financial, and administrative work.

Responsibilities

• Communicate regularly with internal teams, application vendors, clinical and business representatives, and subject matter experts.
• Help tailor applications and systems to fit the organization’s needs.
• Assist with in-depth analysis of workflows, data collection, report details, and technical issues associated with application use.
• Serve as a support contact and coordinate efforts and status updates with end users and operational stakeholders.
• Maintain Epic certifications, including completing required training.
• Participate in a rotating on-call schedule with other members of the Epic team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED