Application Analyst II - Pharmacy

UHS•King of Prussia, PA

About The Position

The Application Analyst II-Pharmacy is a member of the Pharmacy IS application team and supports implementation of UHS Pharmacy and related applications to ensure high availability and performance across more than 25 acute care hospitals. The role focuses on learning and understanding the people, processes, and technology used at acute and ambulatory service locations to support data integration across systems and applications. It monitors the resolution of maintenance and enhancement issues assigned by UHS Customer Support Cerner and implements modifications to existing systems or applications to accomplish desired objectives. The analyst also assists with conversions through technical and end-user support, application troubleshooting, and configuration, meets deadlines, advances assignments, and shares experiences with team members. The position includes 5–25% domestic U.S. travel, depending on projects and go-lives, and scheduled on-call support.

Requirements

Three to five years of progressively more responsible Information Systems experience with Pharmacy Systems, preferably Cerner.
At least two years of completed college coursework toward a bachelor's degree, or an associate's degree.
Working knowledge of system application implementation, enhancement, and support methods and practices.
Basic knowledge of Pharmacy and related computer systems, such as medication distribution and order management systems, including Pyxis and Pyxis Connect.
Basic knowledge of analysis and programming techniques and procedures, including consulting with users on functional specifications and designing, developing, documenting, analyzing, creating, testing, coding, debugging, or modifying computer systems or programs based on user specifications.
Basic knowledge of Information Systems standards and quality methods and metrics.
Excellent written and verbal communication skills.
Ability to adapt to a fast-paced healthcare environment.
Analytical problem-solving skills.
Ability to work in a collaborative team environment.

Nice To Haves

Bachelor's degree.
Cerner Millennium certifications, such as Millennium Fundamentals, PharmNet, or PowerChart.

Responsibilities

Develop Pharmacy application build experience, including formulary stacking, flexing, virtual views, IV sets, and compounds.
Develop experience with batch reports, including downtime MAR and stop order reports.
Create and reset fill batches.
Set up medication stations and advance dispense routing.
Demonstrate front-end application experience.
Adhere to UHS FIPS Change Control and Integration processes and UHS Service Level Policies.
Research and resolve Customer Support Center tickets, including issues related to major application upgrades.
Provide on-call support as scheduled.
Participate in bi-weekly EDT and Rx/CPOE meetings.
Establish and maintain regular communication with the user community.
Assist with application conversions through technical and end-user support, troubleshooting, and configuration.
Implement modifications to existing systems or applications and make progress toward assignment deadlines.