Systems - Application Analyst II - Req# 637

COCC•Southington, CT

2d•$70,600 - $88,200•Hybrid

About The Position

The Application Analyst II supports COCC’s Custom Development team, which analyzes and develops custom requests for financial institutions. The analyst performs complex functions to design solutions in either the iBanking or INSIGHT platform and assists with testing, implementation, training, and support. The role combines back-office work with customer-facing interaction. The position is hybrid in Southington, Connecticut. Applicants must have U.S. work authorization that does not currently or in the future require visa sponsorship. Applicants are required to pass credit, background, and substance tests before employment.

Requirements

At least 3 years of experience as an analyst or software development analyst.
Bachelor’s degree or equivalent experience.
Familiarity with Agile frameworks such as Scrum or Kanban.
Strong written and verbal communication skills across all levels.
Excellent organizational and time-management abilities.
Ability to work independently and within cross-functional teams.
Proficiency in SQL and understanding of database structures.
Knowledge of relational and normalized database design.
Experience with Microsoft Visio and diagramming tools.
Experience across the Software Development Lifecycle.
Ability to interpret complex data and provide actionable recommendations.
Experience managing multiple priorities and projects.
Background in UI design, modeling, and process improvement.
Ability to maintain confidentiality with sensitive product and customer data.

Nice To Haves

Banking or financial services experience.
Professional certifications such as Business Analyst or Project Manager.
Experience with APIs or single sign-on design.
Familiarity with Jira and Agile toolsets.
Exposure to wireframing tools such as Axure or Figma.

Responsibilities

Analyze, design, and enhance COCC products through structured analysis and testing.
Support implementation efforts, including training and post-deployment support.
Participate in cross-functional design discussions and planning sessions.
Investigate and resolve system issues through detailed research and testing.
Document business requirements, user stories, and acceptance criteria.
Produce functional specifications and supporting documentation.
Develop and execute comprehensive testing strategies.
Track and manage defects through resolution.
Partner with stakeholders to align business needs with technical solutions.
Facilitate communication between customers and development teams.
Perform solution design, process mapping, and modeling activities.
Conduct gap analysis and risk assessments to improve outcomes.
Deliver end-user support and contribute to continuous improvement.

Benefits

Medical, dental, vision, and ancillary insurance coverage for employees and eligible dependents.
Company contributions to employees’ health savings accounts.
401(k) matching: 100% of the first 3% contributed and 50% of the next 2%.
Possible discretionary annual retirement-plan contribution based on company profitability.
Generous paid time off, including quarterly wellness days, paid holidays, and a birthday day off.
Hybrid work schedule.
Employee development programs, training, and educational resources.
Tuition reimbursement.
Employee appreciation and peer recognition programs.
On-site fitness centers.
Monthly company-sponsored lunches, discounted catered meals, and on-site snacks.
Lifestyle Spending Account.
Company-paid life insurance.
Wellness initiatives.
Access to financial planning guidance from certified professionals.