Systems - Application Analyst II - Req# 637

COCC•Southington, CT

1d•Hybrid

About The Position

This analyst supports the Custom Development team, which analyzes and develops custom requests for financial institutions. The role performs complex analysis and designs solutions in the iBanking or INSIGHT platform, and assists with testing, implementation, training, and ongoing support. It combines back-office work with customer-facing interaction. The analyst analyzes, designs, and enhances COCC products through structured analysis and testing; supports implementation, training, and post-deployment activities; investigates system issues; documents requirements and specifications; develops and executes testing strategies; and works with customers, stakeholders, and development teams to align business needs with technical solutions. The position also contributes to solution design, process mapping, risk assessment, end-user support, and continuous improvement. This is a hybrid position in Southington, Connecticut. The stated annual salary range is $70,600–$88,200.

Requirements

At least 3 years of experience as an analyst or software development analyst.
Bachelor’s degree or equivalent experience.
Familiarity with Agile frameworks such as Scrum or Kanban.
Strong written and verbal communication skills across all levels.
Excellent organizational and time-management abilities.
Ability to work independently and within cross-functional teams.
Proficiency in SQL and understanding of database structures.
Knowledge of relational and normalized database design.
Experience with Microsoft Visio and diagramming tools.
Experience across the Software Development Lifecycle.
Ability to interpret complex data and provide actionable recommendations.
Experience managing multiple priorities and projects.
Background in UI design, modeling, and process improvement.
Ability to maintain confidentiality with sensitive product and customer data.

Nice To Haves

Banking or financial services experience.
Professional certifications such as Business Analyst or Project Manager.
Experience with APIs or single sign-on design.
Familiarity with Jira and Agile toolsets.
Exposure to wireframing tools such as Axure or Figma.

Responsibilities

Analyze, design, and enhance COCC products through structured analysis and testing.
Support implementation efforts, including training and post-deployment support.
Participate in cross-functional design discussions and planning sessions.
Investigate and resolve system issues through detailed research and testing.
Document business requirements, user stories, and acceptance criteria.
Produce functional specifications and supporting documentation.
Develop and execute comprehensive testing strategies.
Track and manage defects through resolution.
Partner with stakeholders to align business needs with technical solutions.
Facilitate communication between customers and development teams.
Perform solution design, process mapping, and modeling activities.
Conduct gap analysis and risk assessments to improve outcomes.
Deliver end-user support and contribute to continuous improvement.

Benefits

Medical, dental, vision, and ancillary insurance, with eligible coverage beginning the first day of the month following hire.
Company contributions to employees’ health savings accounts.
401(k) match of 100% of the first 3% contributed and 50% of the next 2%; the company may also make a discretionary annual contribution based on profitability.
Generous paid time off, including quarterly wellness days, paid holidays, and a birthday day off.
Hybrid work schedule.
Employee development programs, training resources, and tuition reimbursement.
Employee appreciation and peer recognition programs.
On-site fitness centers.
Monthly company-sponsored lunches, discounted catered meals, and on-site snacks.
Lifestyle Spending Account.
Company-paid life insurance.
Wellness initiatives.
Access to financial planning guidance from certified professionals.