Application Administrator - Core Banking

First Western•Denver, CO

About The Position

The Application Administrator is the primary administrator for First Western Trust’s core banking platform (FIS IBS) and mobile banking platform (NCR Voyix). The role ensures these enterprise applications are reliable, secure, and optimized for clients and internal teams. Responsibilities include day-to-day system operations, vendor coordination, system enhancements, and user training and support, with a focus on improving operational performance and user experience.

Requirements

  • 3–5 years of experience administering enterprise applications, with direct exposure to core banking systems such as FIS IBS and digital platforms such as NCR Voyix.
  • Strong analytical and problem-solving skills, including the ability to manage high-impact projects independently.
  • Technical proficiency in system administration, integrations, access controls, and performance monitoring.
  • Excellent communication skills and the ability to explain complex technical issues to non-technical audiences.
  • A detail-oriented, process-driven approach and the ability to prioritize and execute in a fast-paced environment.
  • Strong collaboration skills and the ability to work cross-functionally in a regulated environment.

Nice To Haves

  • Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

  • Manage daily operations of the FIS IBS core banking and NCR Voyix mobile banking applications to ensure stability, security, and performance.
  • Investigate and resolve application issues, collaborating with internal teams and vendors.
  • Lead third-party system integrations and identify automation opportunities to improve platform efficiency.
  • Monitor vendor updates and implement changes, providing internal training and documentation to support adoption.
  • Maintain and optimize user access controls, security permissions, and application configurations.
  • Coordinate vendor relationships, including service-level agreements, contract renewals, and escalated issue resolution.

Benefits

  • Strong bonus potential.
  • 401(k) plan with employer match.
  • Paid parking and transportation benefits.
  • Health savings accounts (HSA).
  • Flexible spending accounts (FSA).
  • Medical, dental, and vision coverage.
  • Generous paid time off and bank holidays.
  • Training and professional development programs.
  • Sponsorship and support for obtaining professional certifications.
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