Application Administrator - Core Banking

First Western • Denver, CO

6d • Onsite

About The Position

The Application Administrator is the go-to expert for First Western Trust’s core banking (FIS IBS) and mobile banking (NCR Voyix) platforms. The role ensures the applications are reliable, secure, and optimized for clients and internal teams. It manages day-to-day operations, vendor relationships, system enhancements, user training, troubleshooting, and best practices, while balancing technical needs with business impact to improve system performance and user experience across the enterprise.

Requirements

• 3–5 years of experience administering enterprise applications, with direct exposure to core banking systems such as FIS IBS and digital platforms such as NCR Voyix.
• Strong analytical and problem-solving skills, with the ability to manage high-impact projects independently.
• Technical proficiency in system administration, integrations, access controls, and performance monitoring.
• Excellent communication skills and the ability to explain complex technical issues to non-technical audiences.
• A detail-oriented, process-driven mindset and the ability to prioritize and execute in a fast-paced environment.
• Strong collaboration skills and the ability to work cross-functionally in a regulated environment.

Nice To Haves

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.

Responsibilities

• Manage daily operations of core banking (FIS IBS) and mobile banking (NCR Voyix) applications to ensure stability, security, and performance.
• Investigate and resolve application issues, collaborating with internal teams and vendors.
• Lead third-party system integration efforts and identify opportunities to automate and improve platform efficiency.
• Monitor vendor updates and implement changes, providing internal training and documentation to support adoption.
• Maintain and optimize user access controls, security permissions, and application configurations.
• Coordinate vendor relationships, including service-level agreements, contract renewals, and escalated issue resolution.

Benefits

• Strong bonus potential.
• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Health savings accounts (HSA).
• Flexible spending accounts (FSA).
• Medical, dental, and vision coverage.
• Generous paid time off and bank holidays.
• Training and professional development programs.
• Sponsorship and support for obtaining professional certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level