Appliance Technician

Onni Group • Chicago, IL

4d

About The Position

The Appliance Technician diagnoses, repairs, and maintains residential appliances, including refrigerators, laundry appliances, stoves, ovens, and dishwashers. The role regularly interacts with residents, property staff, and management to troubleshoot appliance issues and uses knowledge of electrical, mechanical, and gas systems to identify and resolve problems. The position may also involve servicing European and high-end appliances, gas appliances, and refrigerant systems, while following manufacturer procedures, applicable codes, safety standards, and company policies.

Requirements

• At least 2 years of hands-on appliance repair experience, or a trade-school or apprenticeship background with strong aptitude.
• Working knowledge of electrical systems, wiring diagrams, and component-level diagnostics.
• EPA Section 608 certification for refrigerant handling, or ability to obtain it within 90 days.
• Strong communication and customer service skills.

Nice To Haves

• Brand-specific training or certifications, such as Bosch, Blomberg, Whirlpool, GE, Samsung, or LG.
• Experience servicing European and high-end appliances, particularly Bosch and Blomberg compact and built-in units.
• Experience with gas appliances and venting.
• Experience in multifamily property management settings.

Responsibilities

• Diagnose appliance malfunctions using wiring diagrams, schematics, technical manuals, and diagnostic tools, including component-level troubleshooting.
• Repair and replace faulty parts on refrigerators, freezers, ranges, ovens, cooktops, dishwashers, washers, dryers, and microwaves.
• Service European and high-end appliances, including compact and built-in units such as Bosch and Blomberg models, following manufacturer specifications and procedures.
• Inspect, service, and repair gas appliances and associated venting in accordance with applicable codes and safety standards.
• Handle, recover, and recharge refrigerants in compliance with EPA Section 608 regulations and company policy.
• Perform preventive maintenance and safety inspections to extend equipment life and reduce repeat service calls.
• Determine whether appliances should be repaired or replaced and communicate recommendations and supporting rationale to supervisors or property management.
• Communicate professionally with residents, property staff, and management about problems, repair timelines, and follow-up needs.
• Prioritize and manage daily service requests, including urgent or emergency calls, to meet response-time and quality expectations.
• Document each service call accurately and promptly, including work performed, parts used, time spent, and required follow-up.
• Follow safety procedures for electrical, gas, and refrigerant handling and use appropriate personal protective equipment.
• Perform other related duties as assigned.

Benefits

• Competitive pay and a comprehensive benefit package.
• Health Saving Account.
• Flexible Saving Account.
• Employee Assistance Program.
• Annual Education Allowance.
• Generous Referral Program.
• Fun and collaborative company culture with team-building events.
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed