Appliance Service Technician
About The Position
Appliance Service Technicians perform mechanical repairs on washers and dryers at customer and client locations in an assigned region. The role involves diagnosing, troubleshooting, repairing, and maintaining appliances, including washing machines, dryers, and air-vending machines, to meet customer expectations and keep equipment operating smoothly. Technicians work independently in the field and follow manufacturer guidelines and safety standards. The position includes one week of paid training in Syracuse, with hotel accommodations and meal allowances provided during training. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- Valid driver’s license.
- Ability to pass pre-employment screening.
- Good interpersonal and communication skills for customer interactions.
- Ability to work independently and manage time efficiently.
- Physical stamina and dexterity to handle and maneuver heavy appliances.
- Basic computer skills for documentation and communication.
- Ability to lift up to 75 pounds and work in a variety of environmental conditions, including weather-related and non-weather-related conditions.
Nice To Haves
- Previous experience in appliance repair or a related field is preferred.
Responsibilities
- Diagnose, troubleshoot, and repair washing machines, dryers, and air-vending machines efficiently and in accordance with manufacturer guidelines and safety standards.
- Perform routine and preventative maintenance, including cleaning, lubricating, replacing worn parts, and adjusting settings.
- Interact professionally and courteously with customers, address concerns, explain repair and maintenance processes, and offer guidance on appliance use and care.
- Document service calls, repairs, parts used, and other relevant information; prepare service reports and update the internal database.
- Monitor spare-parts and tool inventory and order parts and equipment as needed.
- Follow safety protocols when working with electrical systems and appliances, protecting personal safety and customers’ property.
Benefits
- 75% employer contribution to medical, dental, and vision insurance.
- Health Savings Account with employer contribution.
- Year-round work and paid training.
- Company-paid life, short-term disability, and long-term disability insurance.
- 401(k) with company match.
- Paid time off and holiday pay.
- Flexible Spending Account and Health Savings Account.
- Employee discounts on travel, theme parks, home and auto insurance, and more.
- Education reimbursement program.
- Paid employee referral program.
- Hotel stay and meal allowances during the one-week training period.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
