Appliance Service Technician

CSC Serviceworks•Phoenix, AZ

About The Position

CSC ServiceWorks is hiring an Appliance Service Technician to provide mechanical repairs and maintenance for washers, dryers, and air-vending machines at customer and client locations within an assigned region. Technicians diagnose and troubleshoot appliance issues, complete repairs in accordance with manufacturer guidelines and safety standards, and perform routine preventative maintenance to support reliable operation and extend appliance life. The role involves interacting professionally with customers, documenting service work, managing parts and tools, and following safety protocols. The position is Monday through Friday and requires working independently in varied environmental conditions. The listed pay range is $19.19 to $23.02 per hour.

Requirements

  • Valid driver’s license.
  • Ability to pass pre-employment screening.
  • Basic plumbing and electrical knowledge.
  • Good interpersonal and communication skills for interacting with customers.
  • Ability to work independently and manage time efficiently.
  • Physical stamina and dexterity to handle and maneuver heavy appliances.
  • Basic computer skills for documentation and communication.
  • Ability to lift up to 75 pounds.
  • Ability to work in a variety of environmental conditions, including weather-related and non-weather-related conditions.

Nice To Haves

  • Previous experience in appliance repair or a related field is preferred.

Responsibilities

  • Diagnose, troubleshoot, and repair washing machines, dryers, and air-vending machines in accordance with manufacturer guidelines and safety standards.
  • Perform routine and preventative appliance maintenance, including cleaning, lubricating, replacing worn parts, and adjusting settings.
  • Interact professionally with customers, address concerns, explain repair and maintenance work, and offer appliance-use and care recommendations.
  • Keep detailed records of service calls, repairs, parts used, and other relevant information; prepare service reports and update the internal database.
  • Monitor spare-parts and tool inventory and order parts and equipment as needed.
  • Follow safety protocols when working with electrical systems and appliances, protecting personal safety and customers’ property.

Benefits

  • 75% employer contribution to medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • Year-round work and paid training.
  • Company-paid life, short-term disability, and long-term disability insurance.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Flexible Spending Account.
  • Employee discounts on travel, theme parks, home and auto insurance, and more.
  • Education reimbursement program.
  • Paid employee referral program.
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