Appliance Service Technician
About The Position
Appliance Service Technicians provide mechanical repairs to washers, dryers, and air-vending machines at customer and client locations within an assigned region. They diagnose and troubleshoot equipment, perform repairs in accordance with manufacturer guidelines and safety standards, and carry out routine and preventive maintenance to support reliable performance. The role involves working independently in the field, interacting with customers, documenting service work, managing parts and tools, and following safety protocols when working with appliances and electrical systems. The position is listed as Monday through Friday.
Requirements
- Valid driver's license.
- Ability to pass pre-employment screening.
- Basic plumbing and electrical knowledge.
- Good interpersonal and communication skills for interacting with customers.
- Ability to work independently and manage time efficiently.
- Physical stamina and dexterity to handle and maneuver heavy appliances.
- Basic computer skills for documentation and communication.
- Ability to lift up to 75 pounds and work in a variety of environmental conditions, including weather-related and non-weather-related conditions.
Nice To Haves
- Previous experience in appliance repair or a related field.
Responsibilities
- Diagnose, troubleshoot, and repair washing machines, dryers, and air-vending machines efficiently and in accordance with manufacturer guidelines and safety standards.
- Conduct routine and preventive maintenance, including cleaning, lubricating, replacing worn parts, and adjusting settings.
- Communicate professionally with customers, address their concerns, explain repair and maintenance work, and offer appliance-use and care recommendations.
- Maintain accurate records of service calls, repairs, parts used, and other relevant information; prepare service reports and update the internal database.
- Monitor spare-parts and tool inventory and order parts and equipment as needed.
- Follow safety protocols while working with electrical systems and appliances, protecting personal safety and customers’ property.
Benefits
- 75% employer contribution to medical, dental, and vision insurance.
- Health Savings Account with employer contribution.
- Year-round work and paid training.
- Company-paid life, short-term disability, and long-term disability insurance.
- 401(k) with company match.
- Paid time off and holiday pay.
- Flexible Spending Account and Health Savings Account.
- Employee discounts on travel, theme parks, home and auto insurance, and more.
- Education reimbursement program.
- Paid employee referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
