Appliance Service Technician (Savannah, GA)

GE Appliances•Savannah, GA

3d•Onsite

About The Position

GE Appliances, a Haier company, is hiring an Appliance Service Technician to join Bodewell, its official service team. The role combines hands-on appliance repair with customer education and service recommendations. The technician diagnoses and repairs major GE Appliances products in customers’ homes, recommends repair or replacement based on cost-effectiveness and customer needs, and may offer service contracts, water filters, and related products. The position uses an assigned Bodewell service van and includes documenting work, maintaining vehicle inventory, participating in training, and following safety protocols. The role is based in Savannah, Georgia. The company states that candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization without current or future employer or school sponsorship; employment-based visa sponsorship is not available for this position.

Requirements

High school diploma or GED.
At least 1 year of experience in appliance repair, electrical, mechanical, HVAC, or property maintenance.
Ability or experience diagnosing and repairing major appliances.
Excellent customer service and communication skills, with a responsive and professional approach.
Basic computer aptitude, including proficiency in Microsoft Office Suite, specifically Outlook and Teams.
Ability to work a flexible schedule, with some Saturdays as needed.
Valid state driver’s license and successful completion of a background check, physical, and drug screen.
Must have or be willing to obtain CFC Certification within 6 months.
Wear the uniform and maintain personal grooming and appearance standards consistent with GE Appliances values.
Self-directed and a solid team player.
Ability to de-escalate situations and rebuild customer confidence in the company’s products.
Ability to perform essential job functions, with or without accommodation, including stepping into and out of a van and sitting for extended periods; handling parts or equipment that may be hot, cold, or wet; using powered hand tools frequently and vibratory tools or equipment occasionally; lifting and carrying at least 77 lbs.; and pushing or pulling 70 lbs.

Nice To Haves

At least 6 months of refrigeration repair experience.
Experience using Salesforce or a similar customer relationship management system.
CFC certification.
Appliance repair certification or an associate’s degree.
Ability to read and interpret wiring diagrams, schematics, and other service information.

Responsibilities

Diagnose and complete in-home repairs on GE Appliances’ major appliances.
Use sound judgment to recommend repair versus replacement based on cost-effectiveness and customer needs, prioritizing repairs whenever practical.
Promote and sell service contracts, water filters, and related products or appliances as appropriate, focusing on value-driven solutions and customer experience.
Operate an assigned Bodewell service van to customer locations.
Accurately document repairs, routes, and work activities.
Participate in training sessions, meetings, and events to maintain industry expertise.
Manage inventory and maintenance of the service vehicle.
Deliver high-quality service and maintain strong customer satisfaction.
Follow safety protocols to protect yourself and others.

Benefits

Annual wage increases and uncapped incentive opportunities.
Service van provided.
Laptop computer and smartphone provided.
Uniforms, work boots, and specialized tools provided.
Medical, dental, vision, and life insurance starting on day one.
401(k).
Tuition reimbursement.
Paid vacation and paid holidays.
Career growth opportunities and continuous technical training.
Competitive hourly rates of $22–$31+ base, depending on experience, certifications, and location.