Territory Manager - Savannah, GA

BioTAB Healthcare•Savannah, GA

About The Position

BioTAB Healthcare, LLC provides pneumatic compression devices and personalized service to patients with lymphatic, wound, and circulatory disorders. The Territory Manager builds and maintains relationships with clinicians and other referral sources to sell pneumatic compression devices and expand the customer base within an assigned territory. The role requires understanding the patient process and insurance revenue cycle, including CMS qualification criteria, private-payer copays and deductibles, and required documentation. The Territory Manager also oversees Associate Territory Managers and Patient Educators to support service for patients and healthcare professionals. The position provides clinical support to accounts during patient evaluations, develops product expertise, presents clinical evidence, and keeps current on industry trends, compliance requirements, and new products. It develops and executes sales strategies, pursues new business, drives regional sales, supports and manages team members, collaborates across departments, participates in headquarters calls with the Patient Processing team, and completes reporting, forecasting, and expense management. The role educates clinicians, staff, and patients through product demonstrations and training. The Territory Manager ensures compliance with applicable healthcare regulations, financial standards, and internal policies, including CMS and OFCCP guidelines and requirements for patient intake, data management, the Quality Management System, documentation, and training. People-management duties include hiring, training, performance management, communicating absences and metrics, and developing product knowledge. The position involves frequent travel within the territory to patients’ homes and healthcare facilities, with long hours in vehicles, and has physical requirements that include lifting up to 40 pounds, kneeling, stooping, climbing stairs, and reaching. A valid driver’s license, automobile insurance, clean driving record, background check, and ability to obtain required immunizations and facility-access records are required. Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations is required.

Requirements

Bachelor's degree or equivalent experience.
Proven track record of success in outside sales, particularly in healthcare or medical device sales.
Strong communication, negotiation, and interpersonal skills.
Ability to build strong relationships with clients and healthcare professionals.
Proficiency in Salesforce, MS Office, and Apple products.
Ability to lift 40 pounds from the floor to waist level.
Ability to kneel, stoop, climb stairs, and reach with hands and arms.
Ability to travel frequently within the assigned territory to patients’ homes and healthcare facilities, including long hours spent in vehicles.
Valid driver’s license, automobile insurance, and clean driving record.
Must pass an extensive background check.
Ability to obtain required immunizations and records needed to gain access to facilities in the assigned territory.
Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations.

Responsibilities

Build and maintain relationships with clinicians, healthcare providers, and other referral sources to support pneumatic compression device sales and expand the customer base.
Understand the patient process and insurance revenue cycle across payers, including CMS qualification criteria, private-payer copays and deductibles, and documentation requirements.
Provide clinical support to accounts during the evaluation process.
Develop and maintain expertise in company products, present clinical evidence, and stay informed about industry trends, compliance requirements, and new products.
Develop and implement sales strategies to meet or exceed sales targets and quotas.
Identify and pursue new business opportunities through prospecting, cold calling, networking, and other sales techniques.
Drive regional sales and train and manage Associate Territory Managers and Patient Educators.
Collaborate with departments and offices to help meet sales goals.
Participate in headquarters calls with the Patient Processing team.
Complete call reports, sales reports, forecasts, and other administrative duties.
Manage expenses within territory budgets.
Educate healthcare professionals and patients about company products and services through demonstrations and training for clinicians, staff, and patients.
Ensure compliance with applicable healthcare regulations, financial standards, internal policies, CMS and OFCCP guidelines, patient intake and data-management requirements, Quality Management System requirements, documentation, and training.
Handle people-management duties including hiring, training, performance management, absence and metrics dissemination, and product knowledge.
Maintain effective communication with patients, families, and healthcare professionals and manage referrals and information accurately and in a timely manner.
Adhere to HIPAA, Medicare Fraud, Waste, and Abuse, and privacy regulations in all patient interactions.