Appliance and Refrigeration Repair Technician

Transformco • Tulsa, OK

4d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. The role involves traveling to multiple homes each day and servicing appliances such as refrigerators, washers, dryers, dishwashers, and microwaves. Technicians are expected to deliver high-quality, efficient repairs and a consistently excellent customer experience, while offering value-added solutions to help customers keep their homes clean, comfortable, and protected. The technician also maintains and organizes a company truck and helps manage parts. Sears provides a company vehicle, uniforms, specialty tools, a mobile phone, and an app with technical support and paperwork capabilities. The position offers an hourly base rate of $18–$30, depending on experience, certification, and location, along with opportunities for performance bonuses and sales incentives. Sears also describes training, peer mentoring, year-round work, and career advancement opportunities.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including experience using testing and repair tools.
• Ability to follow directions and processes to produce quality workmanship.
• Ability to use a smartphone, including for ordering parts.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which the technician works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills.
• Ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently lift, carry, push, or pull 50 lbs; and occasionally lift, carry, push, or pull 100 lbs.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic-transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Travel to multiple customer homes daily to diagnose and repair a range of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Perform repairs with high levels of quality and efficiency.
• Consistently deliver a customer experience that exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized.
• Help manage parts.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan, prorated throughout the plan year.
• 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work.
• Expert training through Sears Technical Institute.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and industry-leading app.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED