Appliance and Refrigeration Repair Technician

Transformco • Florence, AL

11d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to travel to customers’ homes, diagnose and repair home appliances, and provide a consistently excellent customer experience. Appliances may include refrigerators, washers, dryers, dishwashers, and microwaves. Technicians also offer value-added solutions, maintain and organize their company truck, and help manage parts.

The role includes company-provided vehicle, uniforms, specialty tools, mobile phone, and an app that provides technical support and reduces paperwork. Sears offers training, peer mentoring, career advancement and cross-training opportunities, year-round work, and the opportunity to earn performance bonuses and sales incentives. The stated base hourly rate is $18–$30, depending on experience, certification, and location.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including the use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills, including the ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently do so with up to 50 pounds; and occasionally do so with up to 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above the shoulder.
• Ability to drive an automatic transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver a customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy for eligible employees enrolled in dependent-tier medical coverage, up to $4,000 annually and prorated throughout the plan year.
• 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Company-provided vehicle, uniforms, specialty tools, mobile phone, and technical-support app.
• Training, peer mentoring, and career advancement and cross-training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED