Appliance and Refrigeration Repair Technician

Transformco • Montgomery, AL

4d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. Technicians travel to multiple customer locations each day and work on appliances that may include refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on quality and efficiency, excellent customer experiences, and solutions that help make customers’ homes cleaner, more comfortable, and protected.

Sears provides year-round work, expert training, peer mentoring, and opportunities for career advancement and cross-training. The company provides a vehicle, uniforms, specialty tools, a mobile phone, and an app that offers technical support and helps eliminate paperwork. Technicians may also earn performance bonuses and sales incentives.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including the use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written text to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills.
• Ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently lift, carry, push, or pull 50 lbs; and occasionally lift, carry, push, or pull 100 lbs.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above the shoulder.
• Ability to drive an automatic transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions that help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized.
• Help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Hourly base rate of $18–$30, depending on experience, certification, and location.
• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy for eligible employees enrolled in a dependent-tier medical plan, up to $4,000 annually and prorated throughout the plan year.
• 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work.
• Expert training.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app providing technical support and eliminating paperwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED